Betting regulation
APPROVED
By Order No. DIE-504 August 5, 2021
of the Director of the Gaming Control Authority
Under the Ministry of Finance of the Republic of Lithuania
TETE-A-TETE KAZINO UAB
REMOTE GAMING REGULATION
CHAPTER I
GENERAL PROVISIONS
1. Tete-a-tete Kazino UAB (hereinafter referred to as the “Company”), registration address Gedimino 26B, LT-44319 Kaunas, is organising remote gaming in accordance with the Gaming Law (GL) of the Republic of Lithuania, other legislation, and the present Remote Gaming Regulation (hereinafter referred to as the “Regulation).
2. The central office of the Company is located at Vijoklių g. 2, Ramučių k., Karmėlavos sen., Kauno r. sav.
3. Terms used in the Regulation:
3.1. Account: an account in the gaming website assigned to a natural person who has entered into a remote gaming agreement, where the account owner may perform the actions related to gaming.
3.2. Account Owner: a natural person who has entered into a remote gaming agreement and has been assigned a personal account in the gaming website of the Company.
3.3. Remote Gaming: remote gaming bets organized in the gaming website of the Company.
3.4. Gaming Offers: the list of games or betting outcomes with attributed factors offered in the Company's website and other important information related to Remote Games organised in the Company's website.
3.5. Bet: the actions of a Player, where the Player chooses a particular remote game, the betting amount, and expresses the willingness to participate in a Remote Game by particular actions.
3.6. Betting Amount: the amount of money paid by the Player from the Gaming Account owned by the Player with the purpose of participating in a Remote Game.
3.7. Gaming Account: the amount of money paid by the Player from the Gaming Account owned by the Player with the purpose of participating in a Remote Game.
3.8. Payment account: a personal account opened on behalf of the Player in a bank or a different payment institution (e.g., e-money institution) used by the Player to make payments to and withdrawals from the Gaming Account.
3.9. Suspension of the Gaming Account: suspension of the Gaming Account based on a violation of Remote Gaming Regulations of the Company by restricting the possibilities of the Account Owner to perform any actions with the Gaming Account assigned to the Player, except for access to the Account.
3.10. Betting Event Participant: an entity or an object directly participating in a betting event.
3.11. Betting Event Organiser: an entity organising a game, other event or action, guessing whose outcome is offered by the Company.
3.12. Official Information Sources: the official website of the Betting Event Organiser or Participant, public announcements in social or specialized means of information or, if none are available, in specialized websites.
3.13. Computer Network of the Company: hardware and software network, where the mean of communication (e.g., the Internet) are used to transmit the data to and from the Company's database.
3.14. Live Betting: the possibility offered by the Company to make a bet after the start of the Remote Betting Event, but not later than by the end of the Remote Betting Event.
3.15. Remote table games live: gambling with a remote gaming device, where the event that determines the result of the gambling is created in real-time by the croupier and transmitted directly to the gamblers by means of remote gaming communication means.
4. Other terms used in the Regulation correspond to the terms used in the GL.
5. The place of Remote Gaming shall be the place, where remote gaming services are provided.
6. The Company shall organise Remote Gaming at www.cbet.lt (hereinafter referred to as the “Gaming Website”).
7. When organising remote gaming, the Company shall follow the GL, other legislation, and the Regulation.
8. The Regulation and the Gaming offers are presented in the gaming website.
9. It is assumed that each Player participating in Remote Gaming is familiar with the Regulation and the provisions of the Regulation are clear, understood and accepted by the Player. In the event of any disagreement between the Company and the Player, the Player shall not be entitled to claim that they had not been aware of the Regulation or had understood it incorrectly.
10. In the Remote Games organized by the Company, the Bets shall be made by the Player and accepted by the Company.
11. The Company shall keep centralized records of accepting the payments and paying the wins.
12. A Player may participate in Remote Gaming with an unrestricted number of Bets, unless the restrictions set by law or the Player themselves apply.
13. The win(s) of the Player in the Remote Game shall be credited to the Gaming Account.
CHAPTER II
OTHER RIGHTS AND OBLIGATIONS OF THE COMPANY
14. Other obligations of the Company:
14.1. To explain the provisions of the Regulation and/or Gaming offers, if requested by the Player.
14.2. To create the conditions for the Player to learn about the influences and possible problems caused by gambling.
15. Other rights of the Company:
15.1. To suspend the use of the Gaming Account by the Account Owner, if the Company suspects that the Account Owner intended to make gain by violating this Regulation or rules and/or was using certain additional systems (computing machines, robots, computers, software or any other automated systems), which are intended to deceive or trick the programmes and/or software used by the Company. The time periods for suspension of the Gaming Account and other procedures are specified in Article XI of this Regulation.
15.2. The Company is entitled to restrict the maximum Betting Amount for the Players who are violating the rules of this Regulation.
15.3. To refuse to enter into a Remote Gaming Agreement with a Player due to any reasons deemed essential by the Company.
CHAPTER III
OTHER OBLIGATIONS OF THE PLAYERS
16. A Player shall:
16.1. Only use the Payment Account(s) held by the Player for making and receiving payments to/from the Gaming Account.
17. Observe the rules and requirements stipulated by the Regulation as well as other legislation of the Republic of Lithuania.
CHAPTER IV
GAMING ACCOUNT
Concluding and amending a Remote Gaming Account
18. The persons entitled to have a Gaming Account opened on the basis of the Remote Gaming Agreement must be over 18.
19. A Player entering into a Remote Gaming Agreement with the Company must present a copy of a valid personal identification document with a photo and the copies of other documents which may be requested by the Company is a special form of the Company's gaming website (a special form is available to the Player on the Company's gaming website, where they may upload electronic documents and/or scanned copies of paper documents).
20. The validity period of a Remote Gaming Agreement may be extended by mutual agreement between the Player and the Company prior to its expiration.
21. The Remote Gaming Agreement may be amended by separate agreement between the Player and the Company.
22. The Player shall be liable for presenting correct information and data.
Account management
23. An Account shall be created for the Player who has entered into the Remote Gaming Account. The Player shall be provided with a log-in code and/or the password necessary for participating in remote gaming, which shall be used for authorization of the Player. The log-in code and/or the password shall be sent to the e-mail address specified in the Remote Gaming Agreement.
24. The Company shall be entitled to perform the authorization of the Players by telephone. During authorization, the Company shall call the number specified by the Player during registration and shall ask the questions related to the Player's Gaming Account and remote gaming. The aim of such authorization is to verify, whether the Gaming Account is not being used for unfair, illegal or fraudulent activities. If during the authorization it is found that the Player's Gaming Account is being used by third persons or is otherwise being used for fraud, the Company shall terminate the Remote Gaming Agreement with the Player, cancel the bets of the Player and permanently close the Gaming Account of the Player.
25. The Company shall be entitled to terminate the Remote Gaming Agreement with the Player, if the actions of the Player are unfair (for example, attempts to participate in the bet under essential error of the Company). In such case, the funds remaining in the Player's Gaming Account shall be refunded to the Player's Payment Account.
26. The Account shall be cancelled immediately after the Company terminates the Remote Gaming Agreement with the Player.
27. The Company shall hold and manage the funds owned by the Player in accordance with the requirements of legislation.
Responsible gaming
28. Self-restriction measures selected by the Player in the Company's gaming website shall be deemed equivalent to a written request of the Player.
CHAPTER V
RULES FOR DEPOSITS AND WITHDRAWALS OF FUNDS
29. The Company shall be entitled to suspend the Account Owner's possibility to use the Gaming Account, if it suspects that:
29.1. The rules of this Regulation have been violated;
29.2. The Account Owner has committed fraud;
29.3. The Account Owner intended to make gain by violating this Regulation;
29.4. Other unauthorized and illegal actions were performed in relation to the bets and current or past transactions, which violate the legal interests of the Company;
29.5. Other laws have been violated;
29.6. The Player has made a request, according to which the Player's possibility to participate in the bet was restricted.
30. The Account Owner's access to the Gaming Account shall be renewed (the suspension of the Gaming Account shall be cancelled), if the grounds for suspension of the Gaming Account of the Player are not confirmed within 10 business days.
31. The Player shall not be permitted to transfer the fund from one Gaming Account to another.
32. The Company shall not be liable for any loss of the Player related to making deposits or withdrawals to/from the Gaming Account, if they are caused by reasons other than the fault of the Company, including but not limited to failures in services provided by third parties, connection disruption at the moment of making a deposit/withdrawal to/from the Gaming Account, and any malfunction of the Players Payment Account or any other financial institutions servicing or related to servicing the Player's Payment Account.
Rules for making a deposit
33. Personal data provided by the Account Owner must match the data of the holder of the payment card, from which a deposit to the Gaming Account is being made.
34. The Company grants the right to the Player to make a deposit in the Gaming Account of the Player by means and under the terms and conditions specified in the Company's gaming website.
35. The Company retains the right to perform additional Player authorization procedures when the Player is making a deposit in the Gaming Account.
36. The funds shall be credited to the Gaming Account only after the Company receives confirmation about crediting the funds to the Company's Payment Account.
37. The funds credited by the Account Owner must only be used for participating in remote gaming organized by the Company in accordance with other rules specified in this Regulation.
38. The minimum amount of deposit shall be EUR 3.
Refund to the Account Owner
39. After the Company terminates the Remote Gaming Agreement and closes the Gaming Account of the Player, the Company shall refund the funds remaining in the Player's Gaming Account within 5 (five) business days.
40. The funds shall be refunded to the Player's Payment Account specified in the Remote Gaming Agreement. If the Player has specified several payment accounts in the Remote Gaming Agreement, the funds shall be refunded to the Payment Account last used for making a deposit to the Gaming Account of the Player.
41. If the funds cannot be refunded to the Player's Payment Account due to reasons other than the fault of the Player, the Company shall send notice to the Player at the Player's e-mail address specified in the Remote Gaming Agreement and/or other e-mail address known to the Company within 5 (five) business days after learning about this fact.
42. The notice to the Player shall contain the information about the reasons for the Company not being able to make a refund to the Player's Payment Account.
43. If the reasons making the refund to the Player's Payment Account impossible are not eliminated within 10 (ten) business days from the day of sending the Company's notice, the refund can only be made in cash in any location of Company's gaming organisation activity upon advance request of the Player, which must not be later than before 5 (five) business days.
Rules for Withdrawal
44. The Player shall be entitled to withdraw the funds from the Gaming Account by the means of non-cash payment specified in the Company's gaming website to the Player's Payment Account. In order to make a non-cash withdrawal, the Player must select the withdrawal amount and the method of payment (Player's Payment Account, where the payment shall be made and to confirm the payment) in the Player's Account.
45. The Company shall be entitled to receive a compensation of its actual expenses related to monetary transfers from the Gaming Account to the Payment Account of the Player and fees of commercial banks and other financial institutions. The compensation shall be deducted from the amount withdrawn by the Player. The amount of compensation applicable for withdrawal is specified in the Company's gambling website, Player's Account, and the Remote Gaming Agreement. Withdrawal of non-cash funds shall be performed not later than within 5 (five) business days from the confirmation of withdrawal made by the Player in the Gaming Account.
46. If the Company pays the non-cash amount from the Gaming Account by the means and under procedure specified in the Company's gaming website, such payment shall be considered performed after the respective amount is charged from the Company's Payment Account.
47. The Company shall be entitled to refuse to make a payment from the Gaming Account to the Payment Account of the Player if the Account Owner fails to present ID documents requested by the Company.
48. The slot casino administrator of the Company or another person entitled to pay out cash at the location of gaming organising activities of the Company must demand that any Player requesting a withdrawal from the Gaming Account in cash in the slot casino present a personal ID document of the Player (personal ID card or passport). If the Player refuses to present the ID document, the person responsible for payments shall not be entitled to pay the funds out.
49. During suspension of the Gaming Account, the funds in the Gaming Account of the Player shall not be paid out.
50. The Company shall transfer the wins of remote gaming into the Payment Account of the Player.
51. Upon request of the Player, the Company shall issue a certificate of the income earned in the form set by State Tax Inspectorate. The Player may present the request to the Company by sending it to pagalba@cbet.lt, central office address of the Company or by filling in an application in the Company's slot casino.
52. If the Company transfers a win(s) not belonging to the Player to their Gaming Account due to any technical or human error, the amount shall remain the property of the Company and the mistakenly transferred funds shall be withdrawn from the Gaming Account of the Player. If prior to the Company noticing the error the Account Owner illegitimately withdraws the funds that are not their property, apart from the sanctions stipulated by law, the erroneously paid and withdrawn amount shall be deemed to be the Player's debt to the Company. In such case of erroneous transfer of funds to the Account Owner, the Account Owner must immediately inform the Company by e-mail or telephone.
CHAPTER VI
SAFETY RULES
53. In the event of any doubt, the Company shall be entitled to request the documents confirming the personal data of the Account Owner. If the Player fails to present additionally requested documents within 30 days from the day of such request or the information or documents presented are falsified or misleading, the Company shall terminate the bets and shall refund the balance of the amount in the Gaming Account to the Player's Payment Account.
54. If the Player notices any loopholes in the Company's software and/or website, the Player shall:
54.1. not use them for gain;
54.2. not to disclose this information to third parties;
54.3. inform the Company immediately.
55. If the Player fails to observe the requirements of paragraph 50 of this Regulation, the Company shall be entitled:
55.1. To terminate the Remote Gaming Agreement with the Player.
55.2. To suspend the possibility of the Account Owner to use the Gaming Account of the Player pending the investigation of the Company regarding potential violation of this Regulation or law.
CHAPTER VII
GAMING RULES
56. The Company shall be entitled:
56.1. not to accept a payment/bet without giving any reasons;
56.2. not to accept the Betting Amount from the Account Owner, which does not meet the limits set by the Account Owner or the amount intended for gaming;
56.3. to cancel the Bets made by the Player if they were made in violation of this Regulation or the rules set forth in its Annexes;
56.4. to refuse to credit the win to the Gaming Account if:
56.4.1 A hardware/software error has occurred when presenting betting odds, which resulted in incorrect betting odds;
56.4.2 A hardware error has occurred, which resulted in malfunction of regular remote betting computer operation.
57. All bets won by the Player by violating this Regulation, its Annexes or other legislation shall be cancelled and equated to 1:1.
58. Remote Gaming Rules regulating remote organisation of betting are presented in Annex 1 to the Regulation.
59. Remote betting wins (regardless of the amount won) shall be credited to the Gaming Account of the Player immediately after the results of Betting Events are announced in the Official Sources of Information and the Company announces the results in the Company's database accessible via the Player's Account and available in the Company's gaming website.
CHAPTER VIII
PRIVACY POLICY
60. The Player shall immediately inform the Company if the information presented by the Player when filling in the Remote Gaming Agreement or later on has changed.
61. The Company shall be entitled to publicize the information about the Player's win: the Player's name and the amount of the win. The Player agrees that the following information is publicized in the Company's website: Player's name and the amount of the win.
CHAPTER X
VIOLATIONS AND FINES
62. Having suspected that the Player is engaged in criminal/illegal activity or the activity violating the Regulation in the gaming website, the Company shall be entitled to suspend the Gaming Account of the Player and to cancel all and any bets. These actions may be performed at the Company's discretion only.
CHAPTER X
PROCEDURE FOR SUBMITTING AND CONSIDERING THE CLAIMS
63. All claims of the Player regarding the remote gaming and/or related issues shall be presented to the customer service unit of the Company by sending a claim to the address pagalba@cbet.lt or by registered mail to the central office of the Company: Vijoklių g. 2, Ramučių k., Karmėlavos sen., Kauno r. sav, not later than within 30 calendar days from the day the Player has or should have learned about a potential violation of their rights.
64. The claim must contain the name and surname of the Player, home address, contact telephone, and e-mail. If the claim is made by an authorized person, the document confirming their right of representation must be presented.
65. The Company shall not be liable for the acts or omissions of the operators of communication services, which are used to send the information.
66. The Company shall not later than within 14 calendar days from the day of receiving the Player's claim send a comprehensive and reasoned written explanation substantiated by documents to the e-mail address or the correspondence address specified by the Player.
67. If the Company suspends the possibility of the Account Owner to use the Player's Gaming Account, the Company shall within 3 (three) business days present the reasons for suspensions and, if possible, the copies of substantiating documents or other data by sending to the e-mail address specified by the Player in the Remote Gaming Agreement.
68. The Player shall within 5 (five) business days from the day of receiving the information specified in paragraph 73 of this Regulation present the Company with the data that the circumstances which resulted in the suspension of the possibility of the Account Owner to use the Gaming Account of the Player has been eliminated or specify the reasons for the Company to cancel the suspension of the Gaming Account of the Player. Having received the above information, the Company shall immediately, but not later than within 10 (ten) business days shall analyse it and give an answer to the Player (the answer is given by sending it to the e-mail address specified by the Player in the Remote Gaming Agreement) about the cancellation of the suspension of the Gaming Account. If the Player fails to present the information within the time period set above (which may be unilaterally extended by the Company for 20 (twenty) business days twice) or the information presented is not sufficient and the circumstances specified in paragraph 29 of the Regulation have not been eliminated, the Company shall unilaterally terminate the Remote Gaming Agreement and close the Gaming Account.
69. The decision of the Company regarding satisfaction of a claim shall be final. If the Player does not agree with the Company's decision regarding the claim presented, the Player may appeal against it to the Gaming Control Authority under the Ministry of Finance and in other procedures provided by law.
70. The disputes arising from the provision of Remote Gaming Services shall be resolved based on the statements of the mainframe of the Company.
71. The Company shall not be liable for delayed, illegible, incomplete, damaged, corrupted or missent letters, requests and claims of the Players. If a Company receives an incomplete, incorrect or incomplete format letters, requests or claims from the Players, the Company shall within 5 business days from the day of receiving such letters, requests or claims inform the Player about the deficiencies in content or form, which shall be eliminated by the Player within 5 business days. If the Player fails to eliminated the deficiencies in the time period specified, the Player shall lose the right to evoke the fact that the letter, request or claim has been delivered in due time.
72. All disputes between the Company and the Players not resolved in the procedure prescribed by this Regulation shall be resolved in procedure set by law of the Republic of Lithuania.
CHAPTER XI
FINAL PROVISIONS
73. The Company shall be entitled to amend this Regulation in procedure set by law of the Republic of Lithuania. This Regulation is binding to the Company, the bookmakers, and other persons participating in remote gaming organised in the Company's website.
Tete-a-Tete Kazino UAB
Annex No. 1
to Remote Gaming Regulation
REMOTE GAMING RULES
CHAPTER I
GENERAL PROVISIONS
1. The Company organises remote gaming in accordance with the Gaming Law (GL) of the Republic of Lithuania and the Regulation.
2. The following terms are related to organising remote gaming (hereinafter referred to as “Gaming”) and are not defined in the Gaming Law
2.1. Winner: a Player who has made a bet in accordance with the provisions of this Regulation and has correctly guessed the outcome(s) of a betting event(s).
2.2. Winning: the amount of money paid out to the Winner and calculated in procedure prescribed by this Regulation and these Remote Gaming Rules.
2.3. Betting Event: a situation or any event(s) offered in the game with a proposal to guess its outcome.
2.4. Ended Betting Event: a betting event announced in the gaming offer which has actually occurred and the entities or units specified as participants of the betting event have actually taken place in it.
2.5. Betting Odds: a figure established by the company, which is multiplied by the betting amount of a Player to determine the winning amount in procedure set by the rules.
2.6. Betting offers: a list of offered betting outcomes with attributed betting odds presented in the Company’s website as well as other essential information related to the remote gaming organised in the Company’s website.
2.7. Betting Event Participant: a unit (person, team, party, etc.) directly participating in a betting event specified in the betting offers.
2.8. Betting Outcome: final outcome, cancellation or postponement of a betting event or, in the cases specified in this Regulation, its part specified in the betting offers.
2.9. Postponed Event: a betting event which has not taken place at the time specified in the betting offers or was cancelled before its start or, after cancellation of the betting event, the official information sources have announced that the betting event will take place or be continued within 48 hours from the previous starting time of the betting event announced in the betting offers.
2.10. Cancelled Event: a betting event which has not taken place at the time specified in the betting offers and has not been postponed, when at least one of the specified participants of the betting event have informed about their refusal or inability to participate in the betting event before the start of the event or did not actually participated in the betting event (e.g. due to trauma, failure to arrive at the set time of the game, disqualification, etc.) and it was announced in the official information sources.
2.11. Betting amount: the amount of money paid by the Player for participating in the Game.
2.12. Bet: the actions of a Player, where the Player chooses betting games, betting outcomes and the betting amount.
2.13. Making a Bet: the actions of a Player, where the Player makes a bet in procedure of these Remote Gaming Rules.
2.14. Official Betting Event Result: the result of a betting event announced in official information sources.
2.15. The Live Betting: is a ppossibility offered by the Company to bet after the betting event begins but no later than before the end of the betting event.
2.16. The Cash-Out action of the player when he/she accepts the proposal of the Company: a) to accept part of the winning, b) to take back part of the total amount of the bet placed. Cash-out is possible only before the end of the betting event.
CHAPTER II
MAIN GAMING ORGANISING RULES
3. The Company shall be entitled to specify the betting events at its own discretion, where the bets on the outcome can be made only by combined bets. In this case, the Company specifies the betting events for combined bets only and the mandatory quantity of events to be guessed in the betting offers.
4. When guessing the results of a sports game (which team will win, the exact result of the game, the scores/goals earned by each team in a game the winning difference), the result registered shall be the result achieved by the participants of the betting event in the main time of the game, not including prolongations, unless the betting offers specify otherwise. The Company shall be entitled to offer guessing the outcomes of the same event without prolongation and with all prolongations, but in such case, the event offered shall be presented as two separate betting events with different betting event numbers
5. When guessing the results of a sports game, where the results are determined after the game and all prolongations (if any), e.g. field goal percentage or teams and players, which player has hit more scores/goals, how many scores/goals were hit by a player, how many assists were performed by a player or a team, how many rebounds, how many hits to the gate, etc., the result guessed shall be the result achieved during the game with all prolongations, except for the results achieved by penalty kicks/throws, bullets, and other methods, where the winner is determined after the expiry of the game time.
6. The Company shall be entitled to change the betting offers at any time with advance announcement in the Company’s website. Accepted bets shall remain valid without changes. .
7. The amount used for a Player’s bet cannot exceed the betting amount in the Gaming Account of the Player.
CHAPTER III
CASH-OUT
8. The Company has the right to offer cash-out for the players. Specific betting events and bets subject to cash-out are determined at the Company’s discretion in each individual case and marked with a special visual mean of cash-out on the webpage.
9. Each proposal of the Company to cash-out shall determine the specific part of winning or part of the bet which is offered to cash-out. Conditions of the Company’s offer vary depending on the course of the betting event, the information before the start of the betting event and other factors. If the player accepts the specific offer of the Company to cash-out when it shall be carried out immediately and without any changes.
10. The Company has the right to offer partial cash-outs for the players. Partial cash-out is a cash-out where only a part of the placed bet chosen by the player is used. The part which is not chosen by the player shall be subject to conditions under which the bet was placed and the partially cashed-out amount shall be subject to the provisions of the articles 11 or 11 of these rules.
11. If the player has accepted the offer of the Company to cash-out the bet by withdrawing part of the winning and if the Company approves such action of the player, then part of the winning which the player had withdrawn by accepting the specific offer of the Company shall be transferred to the gaming account of the player immediately. In such a case the player loses a chance to win the remaining part of the possible winning. In such a case the player shall always have paid the part which is equal or greater than the betted amount.
12. If the player has accepted the offer of the Company to cash-out the bet by withdrawing part of the winning and if the Company approves such action of the player, then part of the winning which the player had withdrawn by accepting the specific offer of the Company shall be transferred to the gaming account of the player immediately. In such a case the player loses a chance to win the remaining part of the possible winning. In such a case the player shall always have paid the part which is equal or greater than the betted amount.
13. Cash-out proposals shall be considered as the part of the Company’s remote betting supply and shall not be binding for the players
14. Cash-out proposal shall be considered as chosen (accepted) if the player clicks active link “Cash-out” by the specific bet placed and declares that he/she agrees with the conditions of the Company’s proposal (withdrawn part of the winning, withdrawn part of the bet and so on).
15. The player does not have to take additional actions, except for the actions specified in the article 14 of these rules.
16. If the Company has offered cash-out to the player, it is entitled to reject the approval of the player to accept the proposal.
17. The Company is entitled to cancel cash-out in the following cases:
17.1. Cash out was made after the end of the betting event.
17.2. Proposing cash-out and approving it the Company has made a substantial mistake.
17.3. The player seeks to use cash-out proposals unfairly.
18. If the cash-out proposal is accepted, then the history of the bets by the player shall include the initial coefficient of the bet placed and the conditions of the cash-out chosen. The betting history also includes the mount which the Company has transferred to the gaming account of the player.
Examples of cash-outs:
The player has placed a bet on the match “Lietuvos rytas” against “Žalgiris” and chosen the victory of “Lietuvos rytas”.
20 minutes after beginning of the match “Lietuvos rytas” is leading in 5 points and the player is offered to accept part of the possible winning
20 minutes after beginning of the match “Lietuvos rytas” is losing in 5 points and the player is offered to withdraw part of the amount of the bet.
19. In general, proposal to cash-out the bet by accepting part of the winning is made to the player if the course of the event is favourable to the player but the final outcome is not clear.
20. In general, proposal to cash-out the bet by withdrawing part of the bet is made to the player if the course of the event is favourable to the Company but the final outcome is not clear.
CHAPTER IV
BETTING OFFERS
21. The model scheme of the betting offer is the following:
21.2. The name of the first team.
21.3. The name of the second team.
21.4. The coefficients of the betting event outcomes and conditions of the betting outcomes.
21.5. Abbreviations usually used in the betting offers:
21.5.1. 1 – the first team;
21.5.2. 2 – the second team;
21.5.3. X – draw;
21.5.4. 1X – the first team or the draw;
21.5.5. 2X – the second team of the draw;
21.5.6. 12 – the first or the second team.
22. The Company may make a special bet offer for a separate group of players (for example, for the players who were born on the specific day, or for the players who have concluded the betting agreements in a specific salon and based on other objective criteria) by publishing it on its gambling website.
23. A grammatical error in the betting offer which does not change anything in that respect cannot be a basis for cancellation of betting.
CHAPTER V
TYPES OF BETS
24. A Simple bet - is a bet by choosing one betting outcome. The winning is determined by multiplying the betted amount with the predetermined betting coefficient and depends on the fair prediction of the betting outcome only.
An example of the simple bet. Suppose that the betting offers include about 100 sports betting events of which the player chooses one event “Barcelona – Real M.” and wants to place a bet for the victory of “Barcelona”. In the betting offers the coefficient specified for the victory of “Barcelona” is 3.3. This means that if the player bets in 10 EUR for the victory of “Barcelona”, then he/she will win 33 EUR (10x3.3=33) in the case of victory of “Barcelona”.
25. A Combined bet - 25. A combined bet is a bet by choosing more than one betting outcome. Combined bet is considered to be won if all the outcomes of the bets included in a combined bet are won. In the case of the combined bet the player may chose 2-30 possible outcomes. If at least one guess of the player specified in the betting card is wrong, then it is considered that the player lost all the combined bet and does not have any winning paid, including to the initial amount. In the calculations of the winning, the betted amount is multiplied by the common (mutually multiplied together) betting coefficient of the selected simple betting outcomes incorporated in the combined bet. It is not allowed to combine events which influence each other. Events which influence each other are betting events when the outcome of one betting event is led to other betting event directly (for example, it is not allowed to combine betting outcome “Žalgiris will become LBL champion” and “Žalgiris will win in LBL semi-final” because these events are resulting one from another, as “Žalgiris” cannot become LBL champion if it loses in LBL semi-final.
An example of the combined bet. Suppose that the player has chosen three betting events: “Barcelona-“Real M.”, “Juventus”-“Inter” and “Žalgiris”-“FBK Kaunas”. In the point of view of the player, home playing teams will win (in all events home playing teams were specified as the first ones). “Barcelona” betting coefficient is 3, “Juventus” betting coefficient is 2 and “Žalgiris” betting coefficient is 3. In such a case, if the player has bet on 10 EUR, the betting amount will be multiplied by the mat product of the betting coefficients in the case of winning. If the player has guessed all the outcomes of the bets, then his/her winning will be 180 EUR (10x(3x2x3)=180), and if the player has failed to guess at least one outcome then the betting amount shall remain for the Company.
26. System bet - 26. System bet is a bet by choosing more than one betting outcome. In a system bet every outcome of the betting event is linked to another outcome at least once. The winning is determined by adding all the outcomes of the guessed winnings. The quantity of the betting events and the number of non-guessed outcomes is chosen by the player. The bet is characterized by the following parameters:
26.1. The number of betting events which may not be less than 3.
26.2. The number of possible mistakes.
An example of the system bet. Suppose that the player has chosen the system bet “2 of 3”. This means that there are 3 betting events in the system bet and the winning is possible if the player makes no more than one mistake. In such a way the system bet is placed, for example, in a betting event “Barcelona-Real M.” the victory of “Barcelona” is chosen with a coefficient 2.5 (Outcome A), in a betting event “Juventus-Inter”, the victory of “Juventus” is chosen with a coefficient 3.0 (Outcome B) and in a betting event “Žalgiris-FBK Kaunas”, the victory of “Žalgiris” is chosen with a coefficient 4.0 (Outcome C); by choosing system “2 of 3” and betting for 1 EUR in each combination the highest possible winning is: (Outcome A x Outcome B) x 1 EUR + (Outcome B x Outcome C) x 1 EUR + (Outcome C x Outcome A) x 1 EUR = (2.5 x 3.0) x 1 EUR + (3.0 x 4.0) x 1 EUR + (4.0 x 2.5) x 1 EUR = 7.5 EUR + 12 EUR + 10 EUR = 29.5 EUR. If the player fails to guess at least one event then the outcome coefficient of each not guessed event is equal to 0. For example, in a system bet the player fails to guess the Outcome A, then the winning of the named bet is: (Outcome A x Outcome B) x 1 EUR + (Outcome B x Outcome C) x 1 EUR + (Outcome C x Outcome A) x 1 EUR = (0 x 3.0) x 1 EUR + (3.0 x 4.0) x 1 EUR + (4.0 x 0) x 1 EUR = 12 EUR. If the player fails to guess two events in a system “2 of 3”, then he/she loses this system bet.
27. Conditional bet: - is a bet by choosing one outcome of the bet which is related to an additional condition after occurrence of which the failure to guess the outcome of the bet is not considered as the loss of the player (betting coefficient is equal to “1” and the player is entitled to return the betting amount within 45 days after the occurrence of the additional condition). In such a case if the player guesses the chosen outcome of the bet, then his/her winning is determined as in a simple bet by multiplying the betting amount by the betting coefficient which is determined in advance, i. e. the winning depends solely on the guess of the outcome of the betting event and the additional condition is irrelevant.
An example of the conditional bet. Suppose that the player has chosen the event “Barcelona-“Real M.” with the additional condition “Barcelona will score 2 goals” and wants to bet for the victory of “Barcelona”. For the victory of “Barcelona” there is a betting coefficient of 3.3 determined in the betting offer. This means that if the player bets in 10 EUR for the victory of “Barcelona”, then he/she will win 33 EUR (10×3.3=33) in the case of the victory of “Barcelona”. If “Real M.” wins, then the player loses. If “Real M.” wins but the additional condition occurs, i. e. “Barcelona” scores 2 goals, then the player is not considered as loosing and he/she is entitled to recover the betting amount.
28. Stop bet is a bet by choosing more than one outcome of the bet (combined bet) with the possibility to take the winning which is paid by applying an additional lowering coefficient (reduction coefficient) in the case if the outcomes of the bets chosen in a combined bet are not clear. The player has guessed one or several outcomes of the bets in a combined bet (up to that time neither outcome which he/she failed to guess in a combined guess must be revealed) and until the moment when the event(s) begin(s) which would reveal the outcome(s) of the bets chosen in a combined bet he/she is entitled to stop the combined bet (unclear outcomes of the bets chosen by the player in a combined bet shall be equal to “1” and the bet is considered as cancelled with regards to these outcomes) and take the prize which is equal to the common (mutually multiplied together) result of the betting coefficient product between the betting amount and the outcomes of the bets which the player had guessed before the bet cancellation. The result obtained must be multiplied by the reduction coefficient which depends on the number of unclear outcomes in a combined bet after the bet suspension:
28.1. If 1 unclear outcome remains, the reduction odds is equal to 0.9;
28.2. If 2 unclear outcome remains, the reduction odds is equal to 0.8;
28.3. If 3 unclear outcome remains, the reduction odds is equal to 0.7;;
28.4. If 4 unclear outcome remains, the reduction odds is equal to 0.6;
28.5. If 5 and more outcomes remain unclear, the reduction cofficient is to 0.5.
29. If before the bet suspension at least one guess of the player is wrong in a combined bet, then the player must not take the advantage of the combined bet suspension, it is considered that he/she lost all the combined bet and shall not have the prize paid, including the betting amount. If the player does not take the advantage of the betting suspension then the stop bet is made equal to the combined bet and the bet is considered as won provided that all the outcomes of the combined bet (the prize in this bet is calculated in the same manner as in the combined bet) are guessed. The stop bet is applied if there are such technical possibilities in the Company and this information is published on the website of the Company.
An example of the stop bet. Suppose that the player has chosen three betting events: “Barcelona”-“Real M.”, “Juventus”-“Inter” and “Žalgiris”-FBK Kaunas”. In these events the player has chosen three outcomes according to which the home playing teams will win (in all the events home playing teams were specified as the first ones) and bet for this combination in 10 EUR. “Barcelona” betting coefficient is 3, “Juventus” betting coefficient is 2 and “Žalgiris” betting coefficient is 3. The chosen betting events happens in the following order: “Barcelona”-“Real M.”, “Juventus”-“Inter” and “Žalgiris”-FBK Kaunas”.
After the betting event of “Barcelona”-“Real M.” betting event occurs and “Barcelona” wins (“Juventus”-“Inter” and “Žalgiris”-FBK Kaunas” events must not be started), the player is entitled to stop the bet and to take the prize which is equal to 24 EUR ((10x3)x0.8=24) without waiting the outcomes of the betting events “Juventus”-“Inter” and “Žalgiris”-FBK Kaunas” (the outcome coefficients of this bet is equal to 1 and the bet is considered as cancelled with regards to these outcomes).
After the betting event of “Barcelona”-“Real M.” and “Juventus”-“Inter” betting event occur and “Barcelona” and “Juventus” win (“Žalgiris”-FBK Kaunas” event must not be started), the player is entitled to stop the bet and to take the prize which is equal to 54 EUR ((10x(3x2))x0.9=54) without waiting the outcome of the betting events “Žalgiris”-FBK Kaunas” (the outcome coefficient of this bet is equal to 1 and the bet is considered as cancelled with regards to this outcome
If all the outcomes of the bet are guessed, then the prize of the player is 180 EUR (10x(3x2x3)=180). If the player fails to guess at least one outcome before using the possibility to suspend the combined bet, then the player must not take the advantage of the combined bet suspension, it is considered that he/she lost all the combined bet and shall not have the prize paid, including the betting amount of 10 EUR.
CHAPTER VI
OTHER POSSIBLE OPTIONS OF THE OUTCOMES OF BETTING EVENTS
30. All the possible options of the outcomes of the betting events are published in the betting offer.
31. In the betting offer these possible options of the betting events are used most commonly:
31.1. Advantage – interpretation option of the outcome of the betting event when after the outcome of the betting event the participant the number (goals, points and so on) is added (if there is a “-“sign, then subtracted) to the final result of the chosen team or. The following options of the Advantage are distinguished: 31.1.1. Asian Advantage - if in the bet the outcome of the betting event is chosen as the “Asian Advantage”, then after the outcome of the betting event the number (goals, points and so on) is added (if there is a “-“sign, then subtracted) to the final result of the chosen team or participant. If summing the outcome of the betting result with an advantage the result of the betting event (with the advantage) is for the benefit of the chosen team or participant then the bet is considered as won. If the result is for the benefit of the opposite team or participant then the bet is considered as lost. If the result is equal then the bet is considered as equal to 1 (one).
Example: if Kaunas “Žalgiris” is playing against Vilnius “Lietuvos rytas” and the player chooses the “Advantage” (3) of Kaunas “Žalgiris” then after the end of the match with the result 75:72 the betting card of the player wins, as after the advantage is assessed the result is obtained for the benefit of the team chosen by the player – 78:72. If the match is completed with the result 75:80 then the betting card of the player loses, as after the advantage is assessed the result is obtained for the benefit of the opposing team – 78:80. If the match is completed with the result 75:78 then the bet is equal to 1 (one), as after the advantage is assessed the result becomes equal – 78:78.
31.1.2. The Three Outcome Advantage - if in the bet outcome the betting event is chosen as the “Three Outcomes Advantage”, then after the outcome of the betting event the number (goals, points and so on) is added (if there is a “-“sign, then subtracted) to the advantage of the chosen team or participant. If the result of the betting event (with the advantage) is for the benefit of the chosen team or participant after the advantage is added to the result of the betting event, then the bet is considered as won. If after the assessment it becomes clear the result is for the benefit of the opposite team or participant, then the bet is considered as lost. If after the assessment of the advantage it becomes clear that the result is equal, then the bets for the equal result with the advantage shall win.
Example: “Arsenal” plays with “Liverpool” and the player chooses the advantage of “Arsenal” (-1). If the match is completed with the result 2:0 then the betting card of the player wins, as the assessment of the advantage reveals that the result obtained is for the benefit of the team chosen by the player – 1:0. If the match is completed with the result 1:1, then the betting card of the player loses, as the assessment of the advantage reveals that the result obtained is for the benefit of the opposite team – 0:1. If the match is completed with the result 2:1, then the betting card of the player loses, as the assessment of the advantage reveals that the result becomes equal – 1:1.
31.1.3. The Double Asian Advantage - if the “Double Asian Advantage” is chosen as the bet outcome then the Advantage is added (subtracted if with the sign of “-“) to the final result of the chosen team or participant and the betting amount is divided in two equal parts. For example, if the Double Asian Advantage is offered (-1,-1.5) and for this outcome the bet is placed for 100 EUR then it is calculated that for the Advantage (-1) it is betted in 50 EUR and for the Advantage (-1.5) it is betted in 50 EUR. As the Double Asia Advantage is a double offer then the final winning coefficient may be less than 1 and the winning amount may be less than the betting amount. If after the Advantage is added to the result of the betting event it is determined that the result of the betting event (with the Advantage) is for the benefit of the chosen team or participant, then it is considered that the bet is won. If after the assessment of the advantage it is revealed that the result is for the benefit of the opposite team or participant then it is considered that the bet is lost. If after the assessment of the advantage it is revealed that the result is equal then the bet is considered as equal to 1 (one)..
Example: in the event of “Arsenal”-“Chelsea” the bet in 100 EUR is placed for the victory of the team “Arsenal”, the Double Asian Advantage is chosen with the coefficient of 1.8 and the match is completed with the result of 2:1. In such a case the coefficient of the bet in 50 EUR for the Advantage of “Arsenal” (-1) is made equal to 1 and the bet in 50 EUR for the Advantage of “Arsenal” (-1.5) is considered as lost. The prize of 50 EUR is paid.
31.2. The Total – if the “Total” is chosen as the bet outcome then the sum of the goals (points, seconds and so on) of the participants of the betting event during the betting event occurred.
31.3. The Asian Total: – if the “Asian Total” is chosen as the bet outcome then the sum of the goals of the participants in the betting event is calculated and the betting amount is divided in two equal parts. For example, if the Asian Total is offered for more than (2, 2.5) and the bet of 100 EUR is placed for this outcome, then it is calculated that the bet of 50 EUR is placed for the “Total” of more than (2) and the bet of 50 EUR is placed for the “Total” of more than (2.5). If there were more goals than the value of the Total scored during the match then it is considered that the bet was won, if there were less goals than the value of the Total scored during the match then it is considered that the bet was lost and if the amount of the goals was equal to the value of the Total then the betting amount is made equal to 1 (one). As the Asian Total is the double offer then the final winning coefficient may be less than 1 and the amount of the prize may be less than the betting amount.
Example: The bet in 100 EUR is placed in the event “Arsenal”-“Chelsea” and the Asian Total was chosen according to which it was guessed that there will be more (2, 2.5) with the coefficient of 1.9 and the match was completed with the result of 2:0. In such a case the betting coefficient of 50 EUR for the Total in the match (2) is made equal to 1 and the bet in 50 EUR for the Total in the match (2.5) is lost. The prize paid will be 50 EUR.
31.4. The Individual Total - the same procedure of the betting event outcome determination is applied as in “Total” just for one team or an individual participant of the betting event.
31.5. The Advance - the bet for the tournaments when the betting event consists of several matches and it is offered to choose a team (an individual) which/who will enter the next stage.
31.6. The Comparison - one team (the game participant) will play better (more successfully) than the other or one match will be more successful than the others.
31.7. The first half – match - it is offered to guess how the first part of the match will be completed and how the whole match will be completed.
31.8. Score not score (or Yes-No) - it is offered to guess whether an individual team scores a goal in football, hockey or other matches where the goals are being scored; also, over what period of time the first or the last goal is scored both by choosing an individual team or the whole match. It is offered to guess both for the whole match and for the chosen period of time, for example, the first goal will be scored during the 1-30 minute.
31.9. The HomeRoad it is offered to guess several betting events which are aggregated. The “Home” team include teams of a separate championship or tour which are playing at home. The “Road” team include teams of a separate championship or tour which are playing away. In the betting offer and the betting card the home team is indicated as the first one. For example, advantage of Home/Road scored goals, Home/Road Individual Total, Home/Road Total.
31.10. The Range - it is offered to guess the result of the betting event which would fall in the result range specified in the betting offer.
31.11. Individual offer of the betting event - additional total and advantages, team individual total, first half of the match, results of the first quarter of the match and other possible options of the results of the betting event.
CHAPTER VII
BETTING LIMIT AMOUNTS AND COEFFICIENTS
32. The main principles of making the betting coefficients:
32.1. The range of the betting coefficients varies from 1 to 15.000. The maximum betting coefficient is equal to 7.500 in a combined bet
32.2. The higher the mathematical possibility to guess the outcome of the betting event, the less is the betting coefficient. The lower the mathematical possibility to guess the outcome of the betting event, the higher is the betting coefficient.
32.3. The favourite of the event has the least coefficient determined and the outsider of the event has the highest coefficient determined
32.4. If the advantage is reducing the opportunity of the player to guess the outcome of the match, then the coefficient is being increased and if the advantage is increasing the opportunity of the player to guess the outcome of the match then the coefficient is being lowered.
33. The minimal betting amount for the result of one simple or combined betting event and in one combination of the system bet is equal to 0.5 EUR (fifty cents).
34. The maximum prize for any remote betting is equal to 15.000 EUR (fifteen thousand euro).
35. In the betting offer the maximum betting amount may be determined for each sport, championship, any other betting event or the bet individually.
36. If the combination includes betting outcomes with different maximum amounts then the maximum amount of such bet is the least maximum amount of the bet in the chosen combination.
37. At the written decision of the Head of the Company or the authorized employee of the Company the Company is entitled to reduce the maximum amounts of an individual player.
CHAPTER VIII
CANCELLATION OF THE BETTING AND THE BASIC RULES FOR THE DETERMINATION OF THE BETTING OUTCOMES
38. In the cases determined in this chapter of the Regulations the betting may be cancelled. If the betting was cancelled then the betting coefficient is made equal to “1” and the betting amount is returned for the player.
39. The betting is cancelled if the betting event did not happen. It is considered that the betting event did not happen if it did not happen in reality regardless of whether it had or did not have to happen. Also, it is considered that the betting event did not happen if it fails to comply with the conditions determined in the article 43 of the Remote Betting Rules. If the time of the betting event specified in the betting offer differs from the real time of the betting event, it is considered that the betting event did not happen.
40. The betting is cancelled if the participant of the betting event for which the bet was placed did not participate in the betting event. The betting is also cancelled if the participant did not participate in the betting event although his/her participation was announced in the betting offer, including the cases when the name, surname, sex (when the participants of the event are men, there is no reference and when the participants of the event are women, then the reference is made additionally), age group (specified if youth or veteran athletes are participating) is not specified or wrongly specified in the betting offer of if there was no mention of the disability of the participants in the betting event.
41. The betting is cancelled if technical winning or loss was not included due to the fact that at least one participant of the betting event did not participate in the betting event (for example, a team did not come to the match and so on).
42. The betting is cancelled if the organizers of the betting event replace the regulation of the event (for example, duration of the game or number of the players is changed and so on).
43. The bet is cancelled if the player placed the bet or it the Company accepted his/her bet after the beginning of the betting event. In the case of a live bet the betting is cancelled only if the player placed the bet or if the Company accepted the bet when the outcome was already clear (for example, the bets for the winner of the first half placed after the end of the first half). The betting is cancelled in all the cases when the player placed the bet or the Company accepted the bet after the end of the betting event. If the beginning of the betting event does not comply with the information published in the official sources, the actual beginning of the betting is considered as the beginning of the betting.
44. If these Regulations do not determine otherwise, the betting is cancelled if the betting event has not occurred within 12 hours after the time of the beginning published by the organizer of the event, unless the organizer of the event indicates the duration which is longer than one day (for example, snooker, cricket).
45. For the convenience of the players, in the betting offer the first (1) team is home playing and the second (2) team is playing away. If the contrary is referred, there is no basis to cancel the betting.
46. In combined or system bets, in the cases of the betting cancellation only the betting coefficient of the specific betting outcome is cancelled and the betting coefficients of other betting outcomes in a combination do not change.
47. If these Regulations do not determine otherwise, in betting on sports all the outcomes are determined according to the regular play time. If these Regulations do not determine otherwise and if the Company offers to bet only for two outcomes of the bet (1 – the first team, 2 – the second team), i. e. the Company does not offer to bet for X – equal result, the betting outcomes for the betting outcome 1 – the first team, 2 – the second team are determined in accordance with the full time of the match (i. e. the time of the match with extensions) and all other betting outcomes are determined in accordance with the regular play time (i. e. the time of the match without extensions).
48. The betting events are considered as completed although actually they are still on progress, if the specific time range of the match has passed:
48.1. Football – 60 minutes.
48.2. Basketball (NBA) – 40 minutes.
48.3. In European basketball if it is played according to FIBA rules or WNBA - 35 minutes.
48.4. Ice hockey (NHL) – 54 minutes.
48.5. European ice hockey – 50 minutes.
48.6. American football – 50 minutes.
48.7. Baseball – For result purposes: 5 innings, but for the outcomes of the betting event “total” and “handicap” – at least 9 innings.
48.8. Handball – 50 minutes.
49. In the betting outcomes the Home-Road bets are accepted for the number of the matches specified in the betting offer. If at least one match failed to happen, then all the matches are cancelled.
50. In the bets with the Home-Road betting outcomes the points (goals and other results) of the home and away teams are calculated within the time of the match. Home-Road bets are accepted up to the beginning of the first match.
51. The betting outcome of Access is determined according to the final result of the match and only after the end of the match series (if any).
52. In order to ensure the fair betting the betting will be cancelled if the player placed a combined bet where the events defining each other are combined and the Company accepted this bet by mistake.
53. If the betting event is interrupted and is not finished within 12 hours after the beginning of the betting event, then the bets for the outcomes which have not happened up to the interruption of the betting event or which could be affected by the extension of the match are cancelled. The bets for the outcomes which have happened up to the interruption of the betting event or which could not be affected by the extension of the match are not cancelled. The provisions of this article are not applied for the events which are specified in the paragraph 43 of the Remote Betting Rules.
54. If several participants or outcomes of the betting events win the betting event, then the prize is calculated by dividing the betting coefficient specified in the betting card by the number of the winners or the outcomes. The converted betting coefficient must not be less than 1.
Example of the situation when several participants or outcomes of the betting event win the betting event: in Winter Olympics the women’s skiing downhill event is taking place and the first player chooses the outcome from the betting offer according to which Maze, Tina (SLO) will win the first place with the coefficient of 3.4 and places the bet in 10 EUR. Meanwhile, the second player chooses the outcome from the betting offer according to which Gisin, Dominique (SUI) will win the first place with the coefficient of 8 and places the bet in 10 EUR. After the end of the match it is determined that the winners with the same results of 1:41:57 (race time) are Maze, Tina (SLO) and Gisin, Dominique (SUI) and they have the gold medals awarded. Since there are two winners, both players have prizes paid in twice lower rates: the first one shall have 17 EUR paid (1.7x10=17) and the second one shall have 40 EUR paid (4x10=40).
CHAPTER IX
OTHER SPECIAL CASES
55. When the Company is not sure in reliability of the betting outcomes published by official sources of information, it is entitled to postpone the confirmation of the result up to 3 (three) working days. The Company informs of this decision on its website. At the end of the deferral period the prizes are paid revised official information sources and if there is none, the Company relies on the initial data.
56. If the outcome of the betting event is protested (a complained is filled) before the initial minutes of the match (statistical data are published immediately after the match) the payment of all the related prizes is postponed until the examination of the protest (appeal).
57. If the result of the betting event was cancelled or changed (for example, due to the disqualification of the team or the player, judging, changes of conditions and so on) the only valid outcome of the betting event is the first published before the objection.
58. If the Company had made a mistake by approving the bet placed by the player and this mistake was noticed before or after the beginning of the betting event, then the bet is cancelled. These are considered as the mistakes of the Company (including but not limited to):
58.1. When the determined betting coefficient was erroneous obviously.
58.2. When the comma is missing in the betting coefficient.
58.3. When in live betting the coefficient is not renewed or does not match the real progress due to the technical mistake.
58.4. In the advantage the positive sign is changed by a negative one.
58.5. Additional betting offer does not comply with the outcome offers of the same event (the winner, the advantage, the total, etc.).
58.6. The outcome coefficient is essentially different from the coefficients of the same outcome in the betting offers of other betting companies, including but not limited to the ones offered by UAB “TopSport”, UAB “Orakulas” or UAB “Lošimų strateginė grupė”. The Company informs the decision to cancel the bet and its reasons and the reasons thereof on its website within 5 working days. If the player does not agree with the cancellation on that basis, he/she must fill a complaint to the Company within 10 calendar days after the date of the cancellation of the bet. After the Company receives the player’s claim, it must pay the prize for the player or to refuse to meet the player’s claim by giving him/her a detailed and motivated explanation which must be based on the documents. If the player does not agree with the explanation of the reasons, then he/she is entitled to appeal to the Supervisory Authority or to the court for the dispute resolution.
CHAPTER X
DIFFERENT TYPES OF BETS
59. If the provisions of this chapter on the betting organization are contrary to the provisions of the general part, then the provisions of this chapter shall apply.
Live Betts
60. In the Live betting offers the possible outcome of the betting event “Advantage” can be made in two ways:
60.1. By specifying two possible outcomes – “advantage of the first participant” and “advantage of the second participant”.
60.2. By specifying three possible outcomes – “advantage of the first participant”, “equal advantage” and “advantage of the second participant”.
61. If the live betting offer proposes two possible outcomes of the betting event, the betting event is annulled provided that the player guessed one of the outcomes of the betting offer. If the live betting offer proposes three possible outcomes of the betting event, the bet is considered as won if the option “equal advantage” is chosen, instead of the options “advantage of the first participant” and “advantage of the second participant”.
Tennis
62. In tennis matches the player wins the set if he/she wins the games. The player, who won the sets according to the regulations of the tennis match, wins the whole match.
63. In tennis matches, if one of the player fails to complete the match, the bets for the winner of the match, for the tennis statistics (hits, double mistakes, speed and so on) are cancelled, also, the bets for the outcomes which did not happen before the suspension of the event or which could be affected by the extension of the match are cancelled. (For example, tennis matches ATP Tour. Masters Series. Rome, ITA (Clay) Nadal, Rafael (ESP) - Federer, Roger (SUI) were suspended with the result of 6:4 1:6 0:3, as Nadal, Rafael (ESP) refused to continue the match due to the trauma. The bets for the outcomes of 1, 2 the winner of the third set 2, games total less 24.5, advantages of the games of the second participant -2.5 are cancelled. The bets for outcomes the winner of the second set 1, games total more 22.5, and the advantage of the games of the first participant 1.5, the advantage of the sets of the first participant 1.5 are counted).
64. If one of the participants of the betting event did not start to play the foreseen tennis matches (for example, disqualification, trauma and so on), then the bet is cancelled.
65. If during the tournament the tennis match is suspended and not finished on the same day, then the outcome of the betting is determined after this match is played during this tournament (except for the cases when the place of the match is changed. In such a case the bet is cancelled). In such a case, if during the tournament the tennis match is suspended and not finished on the same day and one of the participants refuses to participate in the match, the bet is cancelled. If the tennis match is suspended and not finished on the same day, then the Company may offer to re-bet for them (the bets already placed shall remain valid, except for the cases determined in the Regulations when they can be cancelled), i. e. to offer to bet for the outcome of this match as for the new event by indicating the result which was fixed at the time when this bet was suspended or not finished.
66. If in the tennis match one of the participants refuses to play (i. e. does not go to the field), or if in the team competitions one of the players is replaced by another one, then the bet is cancelled.
67. If in the team tennis matches the composition of the teams is changed and if the names of the teams are indicated in the betting offer, then the bet is not cancelled.
68. The bet shall not be affected by the coating on which the tennis match is taking place (even if the other coating was indicated in the betting offer).
69. If in the tennis matches after the even number of the sets the result is equal and in the crucial set the champion-like “Tie-break” is played in order to determine the winner (10 points won with the final advantage of 2 points), then the results of the crucial set are made equal to the game results.
70. If due to any reason the tennis match is postponed for more than 12 hours, then all the bets remain valid up to the end of the match or the tournament.
Football
71. In football bets the regular time includes the time added by the judge.
72. Bets with the betting outcomes Advantage, Total, Range and all other additional statistics are possible only for the regular time of the football match.
73. If during the match the player has an additional yellow card and then the red one issued immediately, both additional yellow card and the red one are calculated.
74. The penalty shootouts of eleven meters which are beaten after the extensions in order to determine the winner of the football match are not considered as the penalty shootouts of eleven meters in the bet and are not counted as the goals scored by the player and the final result is the one which was determined before the named penalty shootouts.
75. The own goal scored by the player is not counted in the bet, i. e. it is not considered that the player has scored the goal.
76. The cards which are not shown to the players which are in the square at the time (for example, for the team managers, coaches or replacement players) are not counted.
Basketball
77. In the basketball matches all the betting outcomes are determined according to the whole time of the match (with all extensions), except for the cases when in the betting offer the Company offers to bet for a tie after the end of the regular play time with the note “the regular time” (abbreviation: REG). In such a case when the Company offers to bet for a tie after the end of the regular play time, the main betting outcomes (1, X, 2, 1X, 2X, 12) are determined according to the regular time, while all outcomes of other bets, including the bet outcomes on the statistical data) are determined according to the full time.
78. If the team gets a technical foul before the start of the match (for example, the bow is broken before the match, the team is delaying to come to the area, the fight happens before the match and the team gets a technical foul and so on), the betting outcome “The first team which will score points” remains valid.
79. In such cases when during the basketball matches the game is extended not because of the tie but because the regulations of the tournament requires so, the outcomes are determined according to the result of the regular play time. In such matches the bets on the statistical indicators of the players are valid also during the extension.
80. In such cases, when during the basketball match there are no extensions but the result is equal (for example, in a friendly match) the result is determined after the regular play time. In such cases the coefficients of bets for the outcomes 1 and 2 (the final winner of the match) are made equal to 1. All other outcomes remain valid.
81. In the basketball offer the result of the second half of the match and the result of the fourth quarter does not include the result of the extension.
82. In bets on the range of the points earned, the outcomes are determined according to the result of the regular play time.
Baseball, American Football
83. If on the day determined in the betting offer baseball match (MLB (“Major League Baseball”) – North American Baseball League) does not take place, then the betting is cancelled If on the day determined in the betting offer baseball match (MLB (“Major League Baseball”) – North American Baseball League) does not take place, then the betting is cancelled.
84. Baseball (MLB) matches which are played twice between the same teams are called G1 match in the betting offer (the match of the first day) and G2 match (the match of the second day) and both matches have the same time of start determined (the start time of the first match – G1).
85. In the betting offers on baseball the starting players and the pitchers are not indicated and their change does not affect the betting
86. In the betting on the Japanese baseball in the case of the tie only the bets for the outcome “the winner” are cancelled.
Formula 1, Car-Motor Race
87. After the end of the betting the racer who won the first place according to the initial qualification protocol which was published immediately after the race is recognized as the winner.
88. At the end of the betting the place of the racer is determined according to the racing protocol.
89. At the end of the betting “Who will perform better” the better performing racer is the one who took the higher position in the final qualification (according to the initial qualification protocol which was published immediately after the race). If both racers failed to complete the distance, the best racer is the one who drove more laps. If both racers fell on the same lap, the betting is cancelled.
90. At the end of the betting “will arrive – won’t arrive” it is offered to guess whether the racer will complete the distance. It is considered that the racer has completed the distance if he was classified.
91. At the end of the betting “the fastest lap” it is offered to guess which racer will complete the lap first.
92. At the end of the betting ”Safety Car” it is offered to guess whether the car which stops the race will appear. In this case some of the racers lose the advantage gained – if one racer was away from the other for some period of time and they downwind each other but after the safety car appears they must follow each other without the possibility to overtake as long as the safety car remains on the race track. The appearance of the safety car does not affect the betting. In such cases when the safety car is involved in the race start (for example, due to bad weather conditions) and when the race is started again (if it was stopped) if is not considered as the appearance of the safety car within the meaning of this article.
93. If the racer started on the main race (not qualification) then the betting shall not be affected by further obstacles (for example, the racer got into an accident, the car broke down and so on) due to which the racer could not continue the race.
94. If Formula 1 or car-motor racing is suspended and not prolonged in 48 hours, then the betting is cancelled.
Ice Hockey
95. In such a case if the Company offers to bet for the winner of the hockey match after the end of the regular play time, then the winner of the hockey match is determined according to the regular play time (60 min) without extensions and shootouts (the regular time – 60 min without extensions and shootouts).
96. In such a case if the Company offers to bet for the winner of the hockey match after the end of the final play time, then the winner of the hockey match is determined according to the regular play time with extensions and shootouts (the final play time – the regular play time with extension and shootouts).
97. In the betting on hockey the bets with the outcomes Advantage and Total are determined according to the regular play time (60 min), if it is not determined otherwise in the betting offer.
98. The betting outcomes on the exact result of the match, the first and the last goal of the match or due to the situation that both teams will score a goal in the match are determined according to the regular play time (60 min), if it is not determined otherwise in the betting offer.
99. The betting outcomes on the statistical data (shots, penalty minutes, goals scored by the players, assists or performance scores) are determined according to the regular play time (60 min), if it is not determined otherwise in the betting offer..
Biathlon, Skiing, Ski Jumping and Alpine Skiing
100. If is offered to guess which athlete (team) will perform better and take a higher position in the final race protocol. If the athletes (teams) withdraw from the competition in different stages, the athlete (team) which overcame more stages of the competition is considered as the winner. Both athletes (teams) must start the race. If any of them fail to start the race, all the related bets are made equal to one.
Bets for lotteries SUPERLOTO 5 of 36 and SUPERLOTO 7 of 42
101. Betting for the games organised by TV Žaidimai UAB:
101.1. TV Žaidimai UAB is organising games, which are broadcasted live in the Company’s gaming website. The organizer’s website www.betgames.tv may be used to view the game results.
101.2. In case of sound malfunction or if the presenter makes a mistake presenting the results, the game results are recorded based on video broadcast.
101.3. If the Player cannot see the video due to technical failure (internet connection malfunction, power cut-off, etc.), but the game video recording is available in the archive, the bets remain valid.
101.4. Remote gaming bet shall be annulled and the betting amount shall be refunded to the Player due to the following technical problems: internet connection malfunction or other technical problems in the studio, which did not allow recording of video, or due to errors of the presenter (game equipment not prepared, game equipment falls down or is located in the place not seen by the cameras).
