Each CBet customer has a determined cash contribution limit of 7 days or 24 hours. This limit indicates how much money the customer is entitled to transfer to his CBet betting account within the stated time limits. This limit may be reduced anytime but if the customer wants to increase his contribution limit, the implementation of this application may take up to 7 days.

Our customer service professionals do not have the possibility to change the limits of contributions set by the players, as the increase of the player’s limit is carried out automatically. Cash contributions settings can be changed in the CBet user account.

CBet customers can set individual betting limits, if they want to control the on-going bets in a better way. This limit may be reduced anytime but if the customer wants to increase his contribution limit, the implementation of this application may take up to 24 hours. Our customer service professionals do not have the possibility to change the limits of contributions set by the players, as the increase of the player’s limit is carried out automatically.

Only logged in CBet system in a personal user account you can see a full history of betting, money transfer and money withdrawal. There you will also be able to view your account balance.

CBet provides its customers with the possibility to freeze their betting accounts temporarily. The account may be frozen for 24 or 72 hours, for one week or for one, three or six months. This possibility enables the customers to protect themselves from compulsive gambling. If you selected to temporarily freeze your account, please have in mind that this option cannot be cancelled. Your betting account becomes active only after a fixed period.

your CBetusers account and in personal profile setting selecting the option “Temporary access blocking”. Please contact CBet customer service department by e-mail info@cbet.lt if you have questions related to the access blocking. However, we inform you that the customer himself is responsible for temporary blocking of CBet account and the CBet customer service department does not have the possibility to block the accounts of the customers.

The most important part of our business is our customers. We are aware that the majority of the customers do their bets within the limits set; however, some players may have difficulties. CBet betting company aims to help its customers to manage their gambling habits, so we recommend following these rules especially:

1. Gambling is a pastime, so it should not be seen as a way to become rich
2. Trying to regain the lost money with more bets is a very dangerous way to gamble.
3. You should gamble only for money which you can afford to lose.
4. While gambling follow the time spent and the amounts of money which you spend for gambling.
5. If the customer feels the need, we provide our customers with the possibility to move away from gambling temporarily.
6. You should contact the nearest organization which offers help for gambling-addicts, if you feel that you have problems with gambling.

You should be worried if:

• You feel emptiness of loss if you are unable to gamble.
• You are gambling more and more in order to regain the money lost or to cover your financial losses.
• You think that you will gamble less as soon as you win more money.
• In order to receive more money for gambling, you borrow money, sell your belongings or are involved or plan to be involved in criminal activities.
• You feel guilty when gambling.
• You are criticized by others because of your passion to gamble.
• Because of gambling you do not cover your loans and do not pay the taxes.
• You feel the need to gamble for more money instead of feeling pleasure with small stakes.
• You feel elated if you win and if you lose you experience a severe downturn.
• You gamble in order to prevent personal problems, to avoid frustration, depression, anger and other negative emotions.
• Because of gambling you ignore your personal needs such as food, personal hygiene, sleep and the like.
• You are always planning your holidays in a place where you will be able to gamble.
• In your daily affairs you are rather nervous and not so patient anymore.
• You are always planning your holidays in a place where you will be able to gamble.
• For gambling you spend more money than you can afford.
• For gambling you spend more time than you can afford.
• You feel difficulties to stop gambling. If you try to stop, you feel irritated.
• You dispute with your family and the loved ones about gambling.
• You are hiding your accounts and the debt notes from your family and the loved ones.
• Instead of participating in your family’s social events and activities you are gambling.
• Because of gambling you pass over your home and family and do not fulfil your obligations in a family.
• Because of gambling you forget your studies or work.

As long as gambling has not become your pathological addiction which can be treated only by physicians and professional psychologists, you should take thought if any of the named features are worrying for you.

We recommend you to fill in a special request for not allowing gambling Gaming Control Authority (GCA) if you feel that you need to stop gambling but you cannot do it. This request will be forwarded to all gambling operators who would deny you access to the premises where gambling is taking place.

We stand for a responsible gambling sector in Lithuania, where customers can choose a safe form of leisure.

We provide useful information for gamblers:

We advise you, in order to keep gambling within the framework of entertainment, to avoid drinking alcohol during gambling, to use minimum or medium betting options during gambling, so as not to cause possible gambling.

Below are some useful links:

• Information about the risk of problem gambling
• Providing help for problem gambling
• A test that allows you to self-assess the degree of involvement in gambling
• Contacts of institutions providing assistance to dependent persons